Refund and Returns Policy - holistikart.in

Overview

At Holistikart, your satisfaction and trust are our top priorities. We strive to provide the highest quality organic and chemical-free products. However, if you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Policy

We accept returns under the following conditions:

The item is damaged, expired, or incorrect at the time of delivery.
The return request is made within 48 hours of receiving the product.
The product is unused, unopened, and in its original packaging.

To initiate a return, please contact our support team at [support@holistikart.in] or call us at [Your Contact Number] with order details and a photo of the issue.

2. Refund Policy

Once your return is approved and the item is received and inspected, your refund will be:

Processed within 5–7 business days
Credited back to your original method of payment or as store credit, depending on your preference

Note: Shipping charges (if applicable) are non-refundable.

3. Non-Returnable Items

Due to the perishable nature of our products, we do not accept returns or refunds for:

Opened or used items
Products returned without prior approval
Items not in original condition

4. Cancellations

Orders can be canceled within 2 hours of placing them. Post-dispatch cancellations are not allowed.

5. Contact Us

If you have any questions or need help with your return or refund, please reach out to:

📧 Email: holisticminds6@gmail.com📞 Phone: +91 94927 59795

🕒 Support Hours: Mon–Sat, 10 AM to 6 PM

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.